Last Updated: 01 January 2026
Privacy Policy for Suffolk County Locksmith
This Privacy Policy describes how Suffolk County Locksmith ("we," "us," or "our"), located in Selden, NY, collects, uses, and discloses your information when you use our services, interact with our website (locksmithselden.com), or otherwise communicate with us. We are committed to protecting your privacy and handling your personal information with care and transparency.
1. Information We Collect
We collect various types of information to provide and improve our locksmith services. This may include:
* Information You Provide Directly: * Contact Information: When you fill out a contact form on our website, request service via phone or email, or inquire about our services, we collect personal identifiers such as your name, email address, phone number, and the physical address where locksmith services are required. * Service Details: Information related to the specific locksmith service you need, such as the type of lock, security concerns, vehicle make/model (for automotive locksmith services), and any access instructions. * Payment Information: When you make a payment for our services, we collect payment details (e.g., credit card number, billing address) directly or through our third-party payment processors. Suffolk County Locksmith does not store full credit card numbers on its servers. * Communications: Records of your interactions with us, including phone call recordings (for quality assurance, training, and service verification, where permitted by law), emails, and any other messages exchanged.
* Information Collected Automatically (Website Usage): * Log Data: Our website servers automatically record information that your browser sends whenever you visit our site. This may include your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. * Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like pixels and web beacons) to track activity on our service and hold certain information. These are discussed in more detail in Section 5.
2. How We Use Your Information
Suffolk County Locksmith uses the collected information for various purposes, including:
* To Provide and Manage Services: To process your service requests, dispatch technicians to your location, perform requested locksmith services (e.g., lock repair, rekeying, emergency lockout assistance), and complete transactions. * Communication: To communicate with you regarding your service requests, appointments, service updates, and to respond to your inquiries and feedback. * Improve Our Services: To understand how our services are used, gather insights, and enhance the quality, efficiency, and safety of Suffolk County Locksmith's offerings. * Billing and Payments: To process payments for services rendered and for billing purposes. * Security and Fraud Prevention: To protect against fraudulent or unauthorized transactions and to ensure the security of our services, customers, and business operations. * Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes, such as record-keeping for tax or insurance purposes. * Marketing (with Consent): To send you promotional materials, offers, or newsletters that may be of interest to you, only if you have explicitly opted-in to receive such communications.
3. Data Protection and Security Measures
Suffolk County Locksmith is committed to safeguarding your personal information. We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, alteration, and disclosure. These measures include:
* Encryption: Using SSL/TLS encryption for data transmission on our website to protect data exchanged between your browser and our servers. * Access Controls: Restricting access to personal information to authorized employees and contractors who need the information to perform their job functions and are bound by confidentiality obligations. * Secure Storage: Storing data on secure servers and utilizing appropriate data management practices. * Regular Security Reviews: Periodically reviewing our security practices and updating them to address new threats and vulnerabilities.
Despite these efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
4. Third-Party Services
We may utilize third-party companies and individuals to facilitate our services, provide services on our behalf (e.g., payment processing), perform service-related tasks, or assist us in analyzing how our services are used. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
* Payment Processors: We use third-party payment processors (e.g., Square, Stripe) to securely handle payments for our services. Your payment information is subject to the privacy policies of these third parties. Suffolk County Locksmith does not store sensitive payment card information on its servers. * Analytics Services: We use Google Analytics to collect data about website traffic and usage patterns. Google Analytics collects information such as your IP address, geographic location, device type, and pages visited. This data helps us understand how visitors engage with our website and improve its functionality. You can learn more about Google's privacy practices and opt-out options here and here. * Communication Platforms: We may use third-party platforms for email, customer relationship management (CRM), or call management to facilitate efficient communication with our customers. * Mapping and Navigation Services: For dispatching locksmiths, we may utilize third-party mapping and navigation services (e.g., Google Maps), which may process location data to provide accurate service.
5. Cookies and Tracking Technologies
Our website, locksmithselden.com, uses cookies and similar tracking technologies to enhance your online experience.
* Cookies: Small data files placed on your device. They help us remember your preferences, understand how you interact with our website, and provide a more personalized experience. * Session Cookies: Temporary cookies that are erased when you close your browser. They are essential for the proper functioning of our website during your visit. * Persistent Cookies: Remain on your device for a set period or until you delete them. They help us recognize you when you return to our website and remember your preferences. * How We Use Cookies: * To operate and maintain the functionality of our website. * To analyze website traffic and user behavior (via Google Analytics) to improve our site's content and design. * To remember your preferences and settings, making your repeat visits more convenient. * Your Choices Regarding Cookies: You have the option to accept or refuse these cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, choosing to decline cookies may prevent you from taking full advantage of the website's features. For more information on how to control cookies, please refer to your browser's "Help" or "Settings" menu.
6. Your Privacy Rights (US State Privacy Laws)
Suffolk County Locksmith recognizes the importance of privacy rights across the United States. Depending on your state of residence, you may have specific rights regarding your personal information under applicable state privacy laws, such as the California Consumer Privacy Act (CCPA) and similar forthcoming laws in other states. These rights may include:
* Right to Know: The right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we share it. * Right to Delete: The right to request the deletion of personal information we have collected from you, subject to certain exceptions. * Right to Correct/Rectify: The right to request the correction of inaccurate personal information we maintain about you. * Right to Opt-Out of Sale/Sharing: The right to opt-out of the "sale" or "sharing" of your personal information (as defined by applicable state laws) for purposes of cross-context behavioral advertising. Suffolk County Locksmith does not "sell" or "share" personal information in this manner. * Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the information provided in Section 8. We will verify your request using reasonable efforts, which may include matching information provided in your request with information we have on file.
7. Data Retention
Suffolk County Locksmith retains your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.
The retention period for various types of data may vary based on:
* Service Records: Information related to locksmith services performed may be retained for several years for warranty purposes, service history, and legal compliance (e.g., insurance claims, regulatory obligations). * Contact Information: Retained as long as necessary for ongoing communication or our business relationship. * Website Usage Data: Analytics data may be retained for a shorter period, typically in line with the default retention settings of analytics platforms (e.g., Google Analytics retains user-level and event-level data for up to 26 months). * Legal Requirements: We may be required to retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.
8. How to Contact Us About Data Queries
If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact Suffolk County Locksmith using the details below:
Email: info@locksmithselden.com Address: 691 Middle Country Rd, Selden, NY 11784
Please allow a reasonable time for us to respond to your inquiries.
9. Updates to This Privacy Policy
Suffolk County Locksmith may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
